FAQS
WHAT IS DEADSTOCK FABRIC?
Deadstock fabric is referred to old fabric or vintage fabric that hasn't been able to sell. There can be small, or sometimes obvious damages, or, maybe the company who purchased it ordered too much. Making it cool to reuse and use your inner creative to make something new
Christmas Orders
Ho Ho Creative
My last order date this Christmas are:
1st December International
6th of December UK,
For any orders placed after this, I can’t guarantee delivery in time.
So don’t hang about – it’s cool to be early.
Posting
There may be a delay with Royal Mail so deliveries could be a little slower than usual.
Here are some links to assist you further:
Royal Mail website to check on delays in your area: https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update
Delays due to Covid-19: https://www.bbc.co.uk/news/business-55263177
Royal Mail International Incidents and Delays:
https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incidents-update
Sending creative festive wishes to you, if you have any questions about your order please do contact me.
COVID UPDATE
I am open being creative taking orders as usual.
Everything packed in house by myself so I make sure that my workroom is cleaned and operated in a safe high-quality way.
Posting
There may be delays with Royal Mail so deliveries could be a little slower than usual.
Here are some links to assist you further:
Royal Mail website to check on delays in your area: https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update
Delays due to Covid-19: https://www.bbc.co.uk/news/business-55263177
Royal Mail International Incidents and Delays:
https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incidents-update
I shall be watching the governments advice on how to keep safe during the coronavirus outbreak and follow all the relevant advice.
HOW LONG DOES SHIPPING TAKE?
Royal Mail is my main got to venue to ship all orders out.
UK Shipping
I have 3 different shipping speeds
- First Class Signed For – usually next day
- First Class – 1-2 days
- Second class – 2 – 3 days
Times may vary due to current situations
It’s your choice how you would like your parcel to arrive just remember that if you pick First Class Signed For then the postie is going to need your creative signature
Tracking codes will be sent to you via email and you can track your package here https://www.royalmail.com/track-your-item#/
Worldwide shipping
I do ship internationally with Royal Mail – hell yeah!
- Europe – 5-7 days
- USA – 10-14 days
- Canada – 10 – 14 days
- Australia – 10 – 14 days
- New Zealand – 10 – 14 days
- Rest of the world – 10 – 14 days
Times can vary especially on those special times of the year like Christmas.
Sending peace and love to you all at this time and if you have any questions please do contact me.
DO I HAVE TO PAY TAXES AND IMPORT DUTIES?
I know it's not cool but as a small business, it’s the buyer’s responsibility to pay any customs, duties and taxes levied by the buyer’s country.
WHY IS SHIPPING SO EXPENSIVE?
I try my best to find the best way to ship my products but Royal Mail prices do go up and that is something that is out of my hands