FAQS


WHAT IS DEADSTOCK FABRIC?


Deadstock fabric is referred to old fabric or vintage fabric that hasn't been able to sell. There can be small, or sometimes obvious damages, or, maybe the company who purchased it ordered too much. Making it cool to reuse and use your inner creative to make something new

COVID UPDATE 

I open rocking and rolling taking orders as usual.

Everything packed in house by myself so I make sure that my workroom is cleaned and operated in a safe high-quality way.

Posting

Currently, there is a delay with Royal Mail so deliveries are maybe a little slower than usual.

Here are some links to assist you further:

 Royal Mail website to check on delays in your area: https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update

 Delays due to Covid-19: https://www.bbc.co.uk/news/business-55263177

 Royal Mail International Incidents and Delays:

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incidents-update

I shall be watching the governments advice on how to keep safe during the coronavirus outbreak and follow all the relevant advice.

 

HOW LONG DOES SHIPPING TAKE?

Royal Mail is my main got to venue to ship all orders out.

UK Shipping

I have 3 different shipping speeds

  • First Class Signed For – usually next day
  • First Class – 1-2 days
  • Second class – 2 – 3 days

Times may vary due to current situations

It’s your choice how you would like your parcel to arrive just remember that if you pick First Class Signed For then the postie is going to need your creative signature 

Tracking codes will be sent to you via email and you can track your package here  https://www.royalmail.com/track-your-item#/

Worldwide shipping

I do ship internationally with Royal Mail – hell yeah!

  • Europe – 5-7 days
  • USA –  10-14 days
  • Canada – 10 – 14 days
  • Australia – 10 – 14 days
  • New Zealand – 10 – 14 days
  • Rest of the world – 10 – 14 days

Times can vary especially on those special times of the year like Christmas.

Sending peace and love to you all at this time and if you have any questions please do contact me. 

DO I HAVE TO PAY TAXES AND IMPORT DUTIES?

I know it's not cool but as a small business, it’s the buyer’s responsibility to pay any customs, duties and taxes levied by the buyer’s country. 

WHY IS SHIPPING SO EXPENSIVE?

I try my best to find the best way to ship my products but Royal Mail prices do go up and that is something that is out of my hands

HOW DO I GET IN TOUCH FOR PR?

You can email me at deadstock.fabricsuk@gmail.com
 

 WILL IT AWAKEN MY INNER CREATIVE? 

Absolutely!  I am all about bringing fun creative products to bring confidence in starting your crafting journey